Last updated: November 11, 2025

1. Introduction

At Claro Doc Pro (hereinafter referred to as “we,” “our,” or “the company”), we are committed to respecting and protecting the privacy of users (“you,” “your”) of our website www.clarodocpro.com (the “Site”) and the services we provide (“Services”).

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information, as well as your rights regarding that information.

By using the Site or our Services, you agree to the practices described in this Policy. If you do not agree with any part of it, please do not use the Site or the Services.

2. Information We Collect

We may collect different types of information, including:

a) Information You Provide Directly

  • Contact information: name, last name, address, email, phone number.
  • Information required to provide our Services, such as data needed to prepare legal documents, travel authorization letters for minors, or other legal paperwork (for example: minor’s name, parents’ or guardians’ details).
  • Other information you choose to share with us via forms, emails, or service requests.

b) Information Collected Automatically

  • Usage data: IP address, device type, browser, pages visited, time spent on the site, referring sources.
  • Cookies and similar technologies (see the Cookies section below).

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, manage, and maintain the Services you request.
  • To communicate with you (e.g., confirm requests, respond to inquiries, send invoices or documents).
  • To personalize your experience and improve our Site and Services.
  • To comply with legal or regulatory obligations.
  • To send you updates, promotions, or offers (only if you have given your consent).

4. Disclosure of Information

We may share your information with third parties only in the following circumstances:

  • Service providers working on our behalf (e.g., hosting companies, billing tools) who are contractually bound to maintain confidentiality.
  • Authorities or legal entities when required by law or to protect rights, property, or safety.
  • Business transfers, such as mergers, acquisitions, or asset transfers; in such cases, we will notify you of any change.
  • With your explicit consent.

5. Data Retention and Security

We retain your information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

We implement reasonable technical and organizational measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no system for data transmission or electronic storage is completely secure.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies on the Site to enhance your browsing experience, analyze traffic, and personalize content. You can configure your browser to refuse cookies, but doing so may affect the Site’s functionality.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access the information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data when it is no longer necessary or has been processed unlawfully.
  • Object to or request limitation of certain processing activities.
  • Withdraw your consent when processing is based on consent.

To exercise these rights, please contact us using the information in section 9 below.

8. Children’s Privacy

Our Site and Services are not directed to minors. We do not knowingly collect personal information from children without parental or guardian consent. If you believe a child has provided us information without appropriate consent, please contact us so we can delete it promptly.

9. Contact Information

If you have any questions, comments, or would like to exercise your data rights, you may contact us at:

Email: [info@clarodocpro.com]
Address: 445 West Palmdale Blvd Ste E. Palmdale, CA 93551
Phone: (661) 512-2DOC

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. The updated version will be posted on this page with the “Last Updated” date. We encourage you to review this Policy periodically to stay informed about how we protect your information.